Start Date: 10/20/2022 2:00 PM EDT
End Date: 10/20/2022 4:00 PM EDT
Venue Name: Online Via Zoom
Online Via Zoom:
How confident are you when faced with behaviors that disrupt the operation of your library? Now, more than ever, library staff need effective tools when responding to disruptive behaviors. Learn what Baltimore County Public Library has done to create a structure for addressing security incidents and facilitating communication when disruptive behaviors arise. This presentation will encourage staff to develop and implement strategic guidelines, leading to enhanced safety and security for staff and customers alike.