Event Calendar

Wednesday, October 19, 2022

SSD Effective Security Strategies: Empowering Staff to Address Disruptive Behaviors

Start Date: 10/19/2022 1:00 PM EDT
End Date: 10/19/2022 4:00 PM EDT

Venue Name: AACPL-Busch Annapolis Library

1410 West Street
Annapolis, MD  United States  21401

Organization Name: MLA

Chelsea Shockley
Email: cshockle@prattlibrary.org
Phone: (443) 984-4963

How confident are you when faced with behaviors that disrupt the operations of the library? Now, more than ever, library staff need effective tools when responding to disruptive behaviors. Learn what Baltimore County Public Library has done to create a structure for addressing security incidents and facilitating communication when disruptive behaviors arise. This presentation will encourage staff to develop and implement strategic guidelines, leading to enhanced safety and security for staff and customers alike.